Welcome to www.untangledkafe.com (the “Site”). The Site is operated by Untangled Kafe (“we,” “us,” or “our”). By accessing or using this Site, you agree to be bound by these Terms & Conditions (“Terms”), including any additional policies referenced herein or available by hyperlink. If you do not agree with any part of these Terms, please do not use our website.

Use of Our Website 

This website is intended for individuals 21 years of age or older. By using this Site, you affirm that you are of legal age to purchase hemp-derived products, kratom, or any other botanical products available on our site. If you are under 21, you may not use this Site.

Electronic Communications

When you visit the Site or communicate with us electronically (via email, SMS, or contact forms), you consent to receive communications from us electronically. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communications be in writing.

Product Disclaimer 

Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. The statements made on this site have not been evaluated by the Food and Drug Administration (FDA). Always consult with your physician or qualified healthcare provider before using any new supplements, including hemp-derived, kratom, or kava products.

Do not use our products if you are pregnant, nursing, under the age of 21, or have a medical condition without consulting your doctor.

Hemp/THC Compliance

All hemp-derived products sold on this site contain less than 0.3% Delta-9 THC in accordance with the 2018 Farm Bill. While unlikely, trace amounts of THC could result in a failed drug test. Use products responsibly and at your own discretion.

Kratom & Kava Disclaimer

Kratom and kava products are intended for responsible adult use only. Effects may vary by individual. These products are not approved by the FDA for any medical purpose and should not be used as a substitute for professional medical care.

Your Account 

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand our practices regarding your personal information.

Shipping, Returns & Refund Policy 

Please refer to our Shipping & Returns Policy page for full details.

•Damaged or missing items must be reported within3 daysof delivery

.•Refunds are issued only for unopened, unused products returned within30 daysof purchase

.•We do not accept returns of opened or used consumable products.

•Shipping charges are non-refundable unless due to our error.

Coupons & Promotions

Discount codes, coupon offers, and promotional sales are valid for a limited time and cannot be applied retroactively to previous purchases. Offers cannot be combined unless specifically stated.

Intellectual Property 

All content on this Site—text, graphics, logos, product images, and software—is the property of Untangled Kafe or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is strictly prohibited.

Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, privacy practices, or operations of third-party sites.

Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Site and products. We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or its products—even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Untangled Kafe, its officers, employees, and affiliates from any claims, losses, liabilities, and expenses arising from your use of the Site or your violation of these Terms.

Arbitration Agreement & Class Action Waiver

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the Federal Arbitration Act. You agree that arbitration will be conducted on an individual basis and that class actions and class arbitrations are not permitted.

Termination 

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Site or to us.

Changes to Terms

We may update or revise these Terms at any time. Continued use of the Site following any such changes constitutes your agreement to the updated Terms. We encourage you to review this page periodically.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Untangled Kafe
4072 NE 5th Terrace
Oakland Park, FL 33334
Email: info@untangledcafe.com
Phone: (954)310-2851