Effective Date: January 1, 2025

Welcome to Untangled Kafe ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.untangledkafe.com (the “Site”).

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase on our Site, we collect personal information you provide, such as:

•Name•

Billing and shipping address

•Email address

•Phone number

•Payment information (e.g., credit/debit card details)•Purchase history

Device Information

We automatically collect certain technical information about your device, such as:

•IP address

•Browser type and version

•Time zone

•Cookies installed on your browser

•Pages viewed and referring URLs

•Site interaction data

How We Collect Information

 We collect information using:

•Cookies– Small data files stored on your device to recognize you and improve your experience. You can manage cookie preferences through your browser settings

.•Log Files– Track actions on the Site including IP address, browser type, and timestamp.

•Web Beacons / Tags / Pixels– Used to measure engagement and browsing behavior.

How We Use Your Information

We use your personal and device information to:

•Fulfill and manage orders

•Communicate with you about your order

•Screen orders for fraud or potential risk

•Improve and optimize the functionality and performance of our Site

•Provide you with relevant marketing and promotional materials (if you have opted in)

Sharing Your Information

We only share your information with trusted third parties to operate our business and fulfill services:

•Shopify(our e-commerce platform)

•Payment processors(e.g., for processing credit card payments)

•Shipping partners•Google Analytics(for Site traffic insights)

You can learn more about how Google uses your data here: https://policies.google.com/privacy. To opt out of Google Analytics tracking: https://tools.google.com/dlpage/gaoptout.

We may also disclose your information when required by law, regulation, legal process, or to protect our rights or others.

Behavioral Advertising

We may use your information to serve you targeted ads or marketing communications we believe may interest you. To opt out of this type of advertising:

•Network Advertising Initiative: http://www.networkadvertising.org/choices/•Digital Advertising Alliance:http://optout.aboutads.info/

Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request that we delete your data at any time by contacting us.

Your Rights

You have the right to:

•Access the personal information we hold about you

•Request correction or deletion of your personal data

•Opt-out of marketing emails at any time

•Disable cookies through your browser

Do Not Track Signals

 We honor Do Not Track (DNT) browser signals. When enabled, we do not use cookies or tracking technologies.

Children’s Privacy

This Site is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If we learn we have inadvertently collected such data, we will delete it promptly.

Third-Party Services & Links

Our Site may include links to third-party websites. We are not responsible for the content or privacy practices of those external sites.

Security Measures 

We implement a variety of industry-standard security practices, including SSL encryption, to protect your data. All transactions are processed through secure, PCI-compliant payment gateways and are not stored on our servers.

Text & Email Marketing

By providing your phone number and email address, you agree to receive marketing communications, order updates, and special offers. Message and data rates may apply. You may opt out at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.

Changes to This Privacy Policy 

We may update this policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us:

Untangled Kafe
4072 NE 5th Terrace
Oakland Park, FL 33334
Email: info@untangledcafe.com
Phone: (954)310-2851